YorMajesty Khalifa Ali

Chairman & Chief Executive Officer

3703 South Edmunds Street
Seattle, WA 98118
206-721-7520

info@ciphertheory.net

www.ciphertheory.net

Cipher Theory Technologies

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Network Administrator

Profile:

 

 

 

 

  
Talented Network Administrator with multiple disciplines (MSE, and A+) seven years of progressively responsible IT experience. Expertise includes: multi-platform environments (Cisco,Novell 5.1/NT 4.0, 5.0, Linux, Unix, Ethernet, Wireless, Macintosh) LANS/WANS, Windows 95/98/NT/Millinium/2000/XP/Vista/Windows 7 Systems and workstations optimization, computer lab design, and setup TCP/IP, technical infrastructure, and IIS 4.0 Reputation for dedicated teamwork, high-energy work ethic, and commitment to customer service.

 

Key Skills:

 

 

 

 

 

 

 

 

 

  

Technical

* Network Administration
* Web Server Installation
* Help Desk Management
* Technical/User Support
* Systems Computer Lab Design
* Hardware Software Troubleshooting
* Server LAN/WAN Optimization

Managerial

* Cost Containment & Budgeting
* Training & Instruction
* Planning & Analysis
* Client Relationship Management (CRM)
* Productivity & Efficiency increase
* Database Management

 

 

 

 

Experience:

 

 

 

 

 

  

Cipher Theory, - Los Angeles, CA, Seattle, WA. High-tech consulting company providing graphic design, networking and hardware technician services for small businesses, and home networks. Network Administrator, IT Department – 1/03 to Present Junior Network Administrator, 3/01 to 12/02 Hardware Technician, 5/99 to 1/01 Help Desk/Software Trainer 7/97 to 11/99

Managed LAN/WAN installation/configuration/support (Cisco,Novell, NT, Macintosh, Linux) for small businesses, and home networking clients. Performing system setup; Daily backups; connectivity, hardware, and software troubleshooting; network virus inoculation, and file/print/terminal, and workstation performance optimization, repair, and configuration.

 

Key Contributions:

 

 

 

 

 

 

 

 

 

  

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Resolved system slow down issues through network migrations, reconfigurations, integrations, and troubleshooting. Delivered measurable efficiency/performance improvements from 25% to 200%

Designed, and setup Macintosh, and PC Computer labs for small businesses, and home networking clients in LA, Tennessee, Denver, Seattle, Connecticut, and New Jersey

Managed and assisted in the installation/setup of small business networks. Configured separate networks using Windows NT,XP, and Corporate Enterprise Edition NT Servers, Ethernet network topology.

Designed and implemented network systems for small businesses, and home networks. Completed all projects on or under budget and ahead of deadline. Provide client training in network operations and remote access.

 

Education &Training:

 

 

 

 

 

 

 

 

 

  

 

 

 

 

 

 

 

Schools Without Walls - Wash D.C.,

Music Major / Drama Minor

Phelps Vocational - Wash D.C.,

Architectural/Drafting

McKinley Technology -Wash D.C.,

Computer Systems Science

University of DC -Wash D.C.,

Computer Information & Systems Science Studies

Howard University -Wash D.C.,

Computer Information & Systems Science Studies

Independent Studies - LA, Internet University online courses - United States.

Computer Information, and Systems Science,

Network Administration, 2002 Microsoft Systems Engineer, 2001 A+ Trained Technician,

2000 Macromedia Dreamweaver & Flash Web design, 1998

Computer Architecture and Design, 1999

 

 

Computer Expertise:

 

 

 

 

 

  

 

 

 

 

 

 

Operating Systems

Windows 95/98Windows NT/Millenium/2000/XP/Vista/Windows 7 Servers 2003/Linux/Unix/Ethernet IBM, X86, PC, Macintosh Platforms

Protocols / Networking

Router configurationTCP/IP, Cisco, Novell, Decnet, Banyan, ISO/OSI, IPX/SPX, SNA, SMS/SQL, Ethernet, Token Ring, FDDI, VPN, SSH, Secure ID, PGP, PKI, HIPAA, CFR-11.

 

 

 

 

Software Packages

Microsoft Office Suite

Corel Word Perfect

Lucent Centre Vu

Fox Pro

E-Workforce Management

Adobe & Macromedia

Programming Languages

HTML, JAVA Script, Visual Basics, XML,

Flash/Action Script, and SMIL

 

Of Note:

CEO of Cipher Theory Technologies (Macintosh and PC computer builders/repair). Reply to: (206) 721-7520 info@ciphertheory.net

 

Administrative Work History

____________________________________________________________________

Y. KHALIFA ALI
3703 South Edmunds Street
Seattle, WA 98118
yormajesty@hotmail.com • (206) 206-721-7520

info@ciphertheory.net

____________________________________________________________________

OBJECTIVE: A challenging Administrative position within a professional environment.

SUMMARY OF KEY SKILLS:

* Over 11 years of successful experience in the Administrative field.
* Proficient in Microsoft Word, Excel, Access, Outlook, PowerPoint, Macromedia Flash, Dream weaver, Fireworks, Adobe Photoshop, Illustrator, Sound forge, Sonar, Nuendo, Elogic, typing 55wpm.
* Graphic Design/Multimedia including Website development and maintenance.
* Excellent Customer service skills.
* Detailed oriented, team participant and dependable.
* Consistently Made significant contributions to corporate goals for business growth and profits.

PROFESSIONAL EXPERIENCE:

Credit Management Consultant  
ERS Solutions, 2007- Present
Manage customer accounts for Qwest communications international Inc. Maintained a proactive approach in meeting customer needs and expectations. Utilized company provided resources in a manner that resulted in timely and accurate information and billing services for customers. Verbally communicated with customers to resolve complaints, solve problems, and provide technical advice or assistance in utilizing appropriate products and services. Processed credit cards and electronic funds transfers, or setup payment arrangements.

 

Accounts Receivables Assistant Office Manager/IT  
Rainier Dispatch, LLC, 2004- 2006
Input and maintained customer accounts receivables, reconciled customer accounts, Collections, Input and maintained trip detail information of taxi services. Compile monthly billing report for company clientele, Assisted office manager with general ledger accounts, provide desktop support to co-workers, maintain computer network, workstations, and troubleshoot, to resolve current or pending system issues, as well as provide hardware tech support when applicable. I was responsible for the Maintenance and procurement of all office machinery.

 

Graphic Design Artist,  
GAMETIME, 2003- 2005
Provide illustrated presentations for perspective clients utilizing flash multimedia. Responsible for scanning, and manipulating images with Adobe Photoshop, creating posters, flyers, business cards, and logos. Perform image file format conversions, and compression. Digitally photograph Game Time merchandize to create power point presentations. Emailing graphic designs for Clients approval. Maintain digital graphic archives, Website content, and provide creative solutions. Create charts In Microsoft Word, Excel, and answer incoming calls, responsible for general office administration, networking and computer maintenance.

 

Administrative Assistant/Planning & Analysis Coordinator  
TELETECH, 1994-2002
Maintained employee database, calculated payroll time sheets ran data reports to verify discrepancies. Utilized Fox Pro software to assign computer and phone log-ins to new employees, Assisted with information migration to payroll
Computerized system, tracked employee attendance and call logs utilizing audix telecom system, created spreadsheets and distributed employee payroll checks.